FAQ

What does PSC Trading do?

1How has PSC trading become a leader in the industry?
By continually developing new and innovative products for the market.
2How has PSC trading become a leader in the industry?
By continually developing new and innovative products for the market.
3What kinds of supplies do PSC Trading provide for industry
PSC offers a wide range of products to suit the food and meat Industries. From high quality TPU aprons to specialised and unique products like medical tapes, Inks and butcher accessories.
4What choices do customers have for getting delivery of supplies?
PSC Trading offers a delivery service through the following: - Fastway Parcel Delivery - Pallet delivery both local and interstate - Pick Up service
5In Australia, what is PSC’s policy on the Accessibility Standards for Customer Service?
Customers/vendors can inquire with: PSC Trading Co P/L 33 Henry Wilson Drive Rosebud Vic 3939 [email protected]
6Where is PSC's Distribution Headquarters?
PSC Trading Distribution is based in Rosebud, Vic. The phone number is 9005 6488
7How large is the company?
PSC Trading is family run business with a small but highly efficient team handling all facets of the business.
8How does PSC Trading use technology to better serve its customers?
PSC utilises one uniform hardware and software cloud based platform to operate its business. PSC’s “real-time” software system which consists of Order Processing, Purchasing, Receiving, Billing, Sales, Warehousing, Distribution and Accounting modules. This setup allows PSC to interface directly with their local customers by having immediate access to all the necessary data that helps the customers manage their businesses.
9How long does it take for orders to be dispatched?
Generally orders are dispatched the next day after the order is received.
10How long before I receive my delivery?
Please see Fastway website for delivery times throughout Australia. www.fastway.com.au/media/1431/fastwayrateschedule_melbourne.pdf
11How long does it take for custom ordered aprons?
Depending on the volume, it generally takes about 5 -7 working days for a custom order.
12How are the goods usually packaged?
The orders are sent out in cartons with a maximum weight of 25kg. For larger deliveries the orders can be packaged on skids or pallets.
13What is our refund policy?
We will replace any items that are faulty due workmanship for the life of the product. (general wear and tear on items will not be replaced) *please see our full returns policy information by clicking here
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